The emergence of generative AI tools like ChatGPT has sparked widespread concern among educators, particularly those at the tertiary level. Questions abound: “How do we prevent cheating?” “Should we ban AI in assessments?” “Can we trust learners’ work any more?” These uncertainties come from a lack of understanding about AI, its credibility, and how it will affect learners and their work ethic.

With the rapidly changing global economic, technological and health environments, it is more important now than ever that adults are equipped with the tools they need to become lifelong learners. Whether they’re gaining an education, retraining for a new job or career, or getting up to date with online learning, strong literacy and numeracy skills are crucial.

It would be impossible to say that every person engages with and processes information in the exact same way in a learning environment. Each and every learner is unique and so are their learning preferences. So, how do we ensure that we create inclusive, flexible learning environments where people of all abilities can thrive? That’s where Universal Design for Learning (UDL) comes in.